Terms and Conditions
The terms and conditions below are integral to the provision of services by Architecture Prep to any Customer or Client (also referred to as the Student). When you purchase services from Architecture Prep you agree to these terms and conditions.
1. The limitations of Architecture Prep. It is the role of Architecture Prep to tutor the Client within the framework of a tutoring program in creative development, however it is the Client’s responsibility to author their own applications, and their supporting documents. It is also the responsibility of the Client to submit their applications on time to their chosen universities, schools, colleges and programs.
2. Refunds. The Client may terminate their selected service at any time. Architecture Prep will not issue any refunds for any courses, resources, materials, or unused tutoring sessions.
3. Cancellations. If a scheduled tutoring session or call results in a Client cancellation, no-show, or request to postpone, within 24 hours of the scheduled tutoring session or call, the session or call will be marked as used, and will count towards billing.
4. Confidentiality. The Client may receive information of a confidential nature including, but not limited to, sample portfolios, sample essays, resources, and materials. At all times, before, during and after their course, the Client agrees to keep and hold all such information in strict confidence and agrees to not use or disclose any information without the prior written consent of Architecture Prep.
5. Expiration. All services must be used within one year of the purchase date.
6. Guarantee. Architecture Prep acts as a tutoring program and not as a guarantee of acceptance to academic programs, schools, colleges and universities.
7. Online/Offline Sessions. Within our one-to-one tutoring service, tutoring sessions spent online in video meetings between Architecture Prep tutors and the Client, and scheduled offline sessions reviewing Client documents/materials, are both tracked. (Email/messaging correspondence does not count as sessions. Architecture Prep will never charge for unscheduled/unconfirmed sessions; these will always be agreed upon with the Client beforehand).
8. Enrollment Service Payments. The Client agrees to pay a monthly enrollment fee as specified in the pricing details of their enrollment service. If the Client decides to cancel their enrollment, they must pay a fee (if applicable) to adjust for the difference between the monthly rate they were paying and the rate they effectively used.
9. All Payments. Payment is always required prior to the delivery of service.
10. Privacy Policy. By using our services, you acknowledge that you have read and agree to our Privacy Policy, which explains how we collect, use, and protect your personal data. The Privacy Policy is incorporated into these Terms and Conditions by reference.